Your ideas really do matter
When scrolling through bills, looking at the total of the current bill, it would be nice to also see the consumption for each account to determine if the charges make sense. For example, if a customer is on the disconnect charge (their meter is turned off), they should have 0 usage - so if it were to show usage of 1000 that would indicate that the customer most likely turned the meter back on themselves and we need to adjust their bill accordingly.
This would be great as we have another employee review bills for internal controls as advised by the State auditor. Then they wouldn't have to open the bill to see what the consumption is.